What Is A Customer Community And How Do You Host One?

So you have a whole bunch of customers that you want to speak to more often, keep them engaged and find out what they think of you. What now? Build a community! Customers want to ensure their voice is heard in a conversation with other humans … not just a bot, NPS survey feedback, or […]

5 Shifts Redefining Australia: Part 3

Not long ago, many Australians assumed they’d one day own a home. Real estate didn’t require a 6-figure executive salary to purchase a cozy bungalow or a charming Victorian; a steady job, down payment and a coat of paint was all it took to call a house a home. But if you’ve browsed real estate […]