Purrfecting’ the Recipe

Using In-House Research to drive insights for optimised marketing and sales

The Research Problem

The Real Pet Food Co. sought to understand how both cats and their owners reacted to Fussy Cat Luxe, a new premium wet cat food range. This insight was essential for refining marketing strategies, enhancing product appeal, and driving sales. Key objectives included evaluating flavour preferences, measuring purchase intent at different price points, identifying opportunities for product refinement, and assessing brand concept alignment with consumer expectations.

 

What We Delivered

The research provided actionable insights to support The Real Pet Food Co.’s marketing and product development efforts:

  • Cat and Owner Preferences: Identified the most appealing flavours, textures, and aromas to ensure satisfaction for both cats and their owners.
  • Portion Sizes and Ingredient Variation: Highlighted preferences for portion sizes and ingredient diversity, ensuring a versatile product range catering to different needs.
  • Concept & Brand Appeal: Revealed how well the brand and concept resonated with owners, providing actionable suggestions to align with consumer expectations and stand out in the market.
  • Market Positioning Opportunities: Identified opportunities to optimise messaging and enhance the product’s differentiation in the premium pet food segment.

 

 

 

 

 

The Research Approach

Insights Exchange conducted a six-day in-home usage test with 143 cat owners. Participants trialled various flavours of Fussy Cat Luxe and provided detailed feedback. This approach enabled:

  • Direct observation of cats’ reactions to taste, texture, and aroma.
  • Evaluation of owners’ perceptions of the product’s quality, packaging, and overall value.

 

 

 

“This research was exactly what we needed to refine our direction and strategy moving forward. We greatly appreciated the incredibly quick turnaround and the depth of insights delivered in such a short timeframe. The team went above and beyond to provide clear, actionable insights that will not only enhance our marketing efforts but also guide future product development, solidifying our position in the premium cat food market.”

Dom Bielecke – Head of Commercial Marketing – TheReal Pet Food Co