Food Snob: Brand Growth & Optimisation

Food Snob: Brand Growth & Optimisation

Food Snob is a New Zealand brand known for its high-quality cheese and antipasto products such as French Truffle Brie, Classic French Camembert, Aged English Cheddar, Greek Feta and Dutch Gouda. The brand prides itself on providing authentic, great tasting, premium products that bring European quality cheeses and antipasto to memorable occasions. Food Snob has experienced great growth from their initial range launch in 2013, and to continue on that trajectory, the marketing team saw the need to further explore the Food Snob brand,

The Business Problem
Food Snob wanted to assess the potential for brand growth by expanding the range, improving communication, and enhancing brand assets to ensure they are relevant, engaging and supportive of the brand’s positioning.


Insights Delivered to the Food Snob team

We identified opportunities for growth and brand optimisation by:

  • Key drivers for purchase decisions in the NZ specialty cheese category 
  • Conversion and funnel analysis – from awareness to purchase 
  • Identifying consumer behaviour, revealing areas of opportunity 
  • Opportunities and ideas of range expansion into different categories

 

 

 

 

 

 

 

 

 

 

 

 

Initiatives implemented after research
The research findings helped Food Snob optimise their 3-year brand strategy and inform their partner agencies on the direction for the brand.

 

The Insights Exchange Approach

A 2-stage approach was conducted via:

  • Qualitative Research: Online Community  
  • Online Quantitative Survey 

 

The first phase included  a 6–day online community to unlock greater understanding around consumer needs, purchase drivers,  and perceptions of the Food Snob  brands. The community included  participants from across New Zealand, from  a mix of life stages, locations, and category/brand usage. 

The second phase consisted of a 10-minute nationally representative quantitative survey of consumers, which focused on  understanding the shopper purchase journey, occasion analysis, and brand performance on key health metrics.

“Working with Insights Exchange means you are working with a group of experts. That’s what makes the difference. They provided us with the expertise and advice on how we could maximise our research efforts and then provided us with such great insights. They made it easy for us.”

Danique Faber – Chief Sales and Marketing Office – The Goodfood Group